Sunday, July 15, 2007

This bank rocks (a sequel to C! rocks!)

He probably never knew what hit him last Monday when I just suddenly plucked his name from the internet and on a whim decided to visit him and see if I could get myself a temporary car to use while my car was undergoing repair ... High heels- check, pencil skirt- check, hair with windblown effect- check (for once I removed my trademark ponytail work-hair), and the most charming Ms. Congeniality smile ever, targetted at everyone from guard on the groundfloor to elevator boy to the secretary on the fourth floor named Zeny. Of course it wasn't all ditz and daring. I brought with me my piece de resistance... a beautifully worded letter, pregnant with sincerity and humility, enough to melt any executive vice president and chief operating officer's heart. The "checklist" is something I learned from my hotel sales executive days 20 years ago when I used to do the rounds of all those offices in Ayala Avenue knocking on doors without any appointment, charming the secretaries and flashing a Bb Pilipinas smile as I replied to their do-you-have-any-appointment -with-my-boss query: "Well, not for any specific date or time, but if you tell him it's Ms. ___________ from the Hyatt, he might be able to spare a few moments to see me..." Auurghhh sobrang bilib... Nah, it wouldn't work this time, and thus the beautifully worded letter. Besides, the supposedly "pencil" skirt was more pentel pen than anything, and somehow the supposedly beauty queen smile didn't look quite the same with crow's feet. OUCH!

I am sure you must have guessed by now that I speak of the man who heads the bank (ok, the number two guy) that owned the armoured truck that rammed into my car several blog entries ago.

Anyway, suffice it to say that within two hours after my visit, I got a call from one of his managers saying my temporary car would be ready by Wednesday (last Wednesday). So...whether it was the pentel pen skirt, the crows feet smile, the charming letter, or the very very kind heart of my internet man ....all I can say is - this bank rocks!! Thank you Mr. RC!!

No comments: